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Holbeck Logistics · Discovery
Signed in as Jen Wu (demo).

Hello, Jen.

Customer Service Lead · Customer Service

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Priya Narang said you'd know more about this: “Works in operations and sends confirmed bookings for the week on Friday afternoons.”
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Sarah Walker said you'd know more about this: “Jen works in customer service and spends time apologizing to customers and rebooking delivery slots when phantom inventory causes shipment issues.”
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Your interviews

StartedRole / FunctionProgressStatus
20 Apr 2026 Customer Service Lead
Customer Service
10 answered 		completed Review

Coverage across themes

  • Process 1
  • Data Location 2
  • Pain Point 1
  • Time Spent 1
  • Business Impact 1
  • Risk Safety 1
  • Labour Cost 3

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